Class Posting Service: LTP/AP Course Postings on Redcross.org - Terms and Conditions

By clicking the “I Accept” button and accessing The American National Red Cross (the “Red Cross”) web interface on www.RedCross.org (the “RCO”) in order to post Licensed Training Provider (“LTP”) or Authorized Provider (“AP”) (each and collectively, a “Provider”) American Red Cross courses offered by Provider pursuant to a written LTP or AP agreement (“Courses”) with the Red Cross (“Provider Agreement”), the LTP and/or AP agrees to the RCO terms of use (available here http://www.redcross.org/terms-of-use) and to the terms and conditions set forth below (collectively, with the Provider Agreement, the “Terms and Conditions”). The Red Cross reserves the right to modify, alter or otherwise update these Terms and Conditions at any time. By using this website after notice of such changes is posted, Provider agrees to be bound by any modifications, alterations or updates.



• RCO Interface Responsibilities. Provider will timely insert accurate information into the RCO interface regarding Courses on certain Provider website(s) (“Provider Websites”), and will provide hyperlinks (“Provider Hyperlinks”) to certain Provider Website landing pages (“Provider Landing Pages”). Provider understands and acknowledges that the Red Cross may use this information to post Provider Hyperlinks to Provider Landing Pages in its sole discretion, with a goal to provide RCO user access to Provider’s Courses. Provider understands and acknowledges that such posts will be visible and available to the general public, as well as invited, potential participants of Provider. 
  
  
• Provider Agreement. In connection with Provider’s use of RCO and in offering Courses, Provider shall adhere to the requirements of its Provider Agreement and these Terms and Conditions. 
  
  
• Provider Liability. Provider shall remain responsible for any and all liability arising out of: 
  
  • Its promotion of Courses on, and general use of, RCO;
  • The function and content of its Provider Landing Pages;
  • Its delivery of Courses to customers; and
  • The general conduct of its business.
  
  
  • American Red Cross Name and Logo. Use of RCO pursuant to these Terms and Conditions shall not confer any right of Provider to use the Red Cross name and/or logo in advertising Provider’s goods or services, except as otherwise expressly permitted pursuant to its Provider Agreement and the AP/LTP Resource Guide.
    
    
  • Provider Hyperlinks. Provider Hyperlinks shall lead users to a functioning Provider Landing Page that does not interfere with a user's ability to navigate away from the Provider Landing Page. Provider Hyperlinks shall not include the Red Cross name and/or logo in the display URL.
    
    
  • Provider Landing Pages. Provider Landing Pages shall provide the RCO user with the opportunity to purchase the Course it listed on RCO. Any Course Provider lists on RCO should be easily found on the Provider Landing Page (i.e., user should not have to search for the Course again after leaving RCO.) Provider Landing Pages shall contain no courses or advertisements for courses from Red Cross competitors, bad grammar or improper punctuation. Provider Landing Pages must contain only information that is relevant and appropriate to the Courses being offered and the audience viewing the Courses, and include contact information for Provider for any questions, comments and/or complaints. Provider must promptly and professionally respond to any customer questions, comments and/or complaints. The following details on the Provider Landing Page must match what is listed on RCO:
    
    • Name of course;
      
    • Prices, without any premium or markup above the Prices listed, additional charges, listing fees or hidden fees. For Courses with discounts, such as “member pricing” that may not apply to all of Provider’s customers, the maximum Course price must be displayed on RCO;
      
    • Course descriptions;
      
    • The period of time for each Course and class cannot be shorter than the minimum period of time required by Red Cross’s national minimum requirements applicable to each Course and class for applicable Red Cross certification;
      
    • The period of time for each Course and class shall correspond to the period of time for each Course and class displayed on the AP/LTP’s RCO Course offering).
      
    
    
    • Provider Websites. Provider Websites shall be viewable on both desktop/laptop and mobile devices using popular web browser apps that are supported by major providers. (such as Apple, Google, Microsoft or Mozilla). Provider Websites shall comply with all applicable federal, state and local laws and regulations, and Provider’s own privacy policies, which must be at least as restrictive and protective as those on RCO, including but not limited to, with regards to its access, use, sharing and storage of the information (including, without limitation, personally identifiable information) provided by users of Provider’s website(s), the sale and purchases of any listed goods or services offered, and any content restrictions, as further required of these Terms and Conditions. Provider Landing Pages or any related web pages on its Provider Websites that contain its Course postings (including advertising) shall not contain any content that:
      
      • Is offensive; adult-themed; contains sexual, violent or criminal content; advocates violence or intimidation, harassment, physical force or discrimination motivated by hostility to any race, ethnicity, religious belief, sex, age, disability or sexual orientation;
        
      • Is related to tobacco, alcohol, gambling (other than promotional contests), “get-rich-quick” or similar schemes, or firearms, ammunition, or fireworks;
        
      • Is false, deceptive or misleading or contains spam, viruses or spyware;
        
      • Is in violation of the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights;
        
      • Is in violation of Red Cross’ policies (including the LTP/AP Resource Guide, general terms and conditions and privacy policies), or the fundamental principles of the International Red Cross and Red Crescent Movement or otherwise violates any civil or criminal law;
        
      • States or implies an American Red Cross endorsement of Provider; or
        
      • Uses American Red Cross copyrights or trademarks or any confusingly similar marks, outside of scope of its Provider Agreement or without prior written permission from the American Red Cross, in its sole discretion.
        
      
      
      • Payments. Red Cross has no obligation to refund any payment for Courses for any reason. If Provider charges any payments due under any Provider Agreement by using a credit card or debit card, then subsequently disputes any such charge, and such dispute is reasonably determined by the Red Cross to be improper or unjustified, then, the Red Cross may, in its sole discretion, revoke Provider’s privileges to make any future payments associated such Provider Agreement and/or terminate the Provider Agreement. 
        
        
      • General. The Red Cross reserves the right to reject, approve or remove any Provider Hyper-links and/or Provider course information from RCO for any reason, in its sole discretion, including Provider Hyperlinks and content that negatively affect the American Red Cross’ relationship with its users or that promote content, services, or activities, contrary to its mission or interests. Provider’s Agreement currently in effect, together with these Terms and Conditions constitutes the entire understanding of the parties with respect to the subject matter hereof. In the event of a conflict between these Terms and Conditions and the terms of Provider’s Agreement, the terms of the Provider Agreement will govern. Provider’s rights under these Terms and Conditions to post Courses on RCO shall immediately terminate upon termination or expiration of Provider’s Agreement; however, termination of Provider’s ability to post Courses shall not automatically terminate Provider’s Agreement. These terms are subject to change at any time.  
    
    
    
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